All Systems Operational

About This Site

This is the status page for SketchUp services. If you're seeing this page, it is likely due to a scheduled maintenance. We expect the site to be back up and running momentarily and ask that you please check back soon. Our sincere apologies for any inconvenience.

3D Warehouse ? Operational
90 days ago
100.0 % uptime
Today
3D Warehouse Search ? Operational
90 days ago
100.0 % uptime
Today
3D Warehouse Login ? Operational
90 days ago
99.96 % uptime
Today
SketchUp Client Login ? Operational
90 days ago
99.96 % uptime
Today
SketchUp Entitlements ? Operational
90 days ago
99.27 % uptime
Today
SketchUp E-commerce ? Operational
90 days ago
98.24 % uptime
Today
SketchUp Trimble Connect ? Operational
90 days ago
98.65 % uptime
Today
SketchUp Client Download Service ? Operational
90 days ago
99.99 % uptime
Today
SketchUp Web Application https://app.sketchup.com ? Operational
90 days ago
99.99 % uptime
Today
SketchUp Profile Service ? Operational
90 days ago
99.96 % uptime
Today
SketchUp Add Location Service ? Operational
90 days ago
100.0 % uptime
Today
SketchUp Licensing Service ? Operational
90 days ago
100.0 % uptime
Today
Materia Service (Live Components) ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 15, 2021

No incidents reported today.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021
Resolved - This issue with product access has been identified as a login problem. The resolution is to log out of the product and log back in to make sure there is a valid, active session.
Oct 7, 10:39 MDT
Monitoring - We are currently monitoring the SketchUp Entitlements issue but it appears that logging out and logging back in resolves the issue.
Oct 7, 08:56 MDT
Investigating - We are currently investigating this issue.
Oct 7, 07:48 MDT
Oct 6, 2021

No incidents reported.

Oct 5, 2021

No incidents reported.

Oct 4, 2021

No incidents reported.

Oct 3, 2021

No incidents reported.

Oct 2, 2021

No incidents reported.

Oct 1, 2021

No incidents reported.