All Systems Operational

About This Site

This is the status page for SketchUp services. If you're seeing this page, it is likely due to a scheduled maintenance. We expect the site to be back up and running momentarily and ask that you please check back soon. Our sincere apologies for any inconvenience.

Uptime over the past 90 days. View historical uptime.
www.sketchup.com ? Operational
90 days ago
100.0 % uptime
Today
3D Warehouse ? Operational
90 days ago
99.99 % uptime
Today
3D Warehouse Search ? Operational
90 days ago
100.0 % uptime
Today
3D Warehouse Login ? Operational
90 days ago
100.0 % uptime
Today
SketchUp Client Login ? Operational
90 days ago
100.0 % uptime
Today
SketchUp Entitlements ? Operational
90 days ago
100.0 % uptime
Today
SketchUp Trimble Connect ? Operational
90 days ago
99.94 % uptime
Today
SketchUp Client Download Service ? Operational
90 days ago
100.0 % uptime
Today
SketchUp Web Application https://app.sketchup.com ? Operational
90 days ago
100.0 % uptime
Today
SketchUp Profile Service ? Operational
90 days ago
99.99 % uptime
Today
SketchUp Ecommerce ? Operational
90 days ago
100.0 % uptime
Today
SketchUp Licensing Service ? Operational
90 days ago
100.0 % uptime
Today
Materia Service (Live Components) ? Operational
90 days ago
100.0 % uptime
Today
SketchUp Add Location ? Operational
90 days ago
99.89 % uptime
Today
SketchUp Add Location Service ? Operational
90 days ago
99.92 % uptime
Today
SketchUp Add Location Tile Download ? Operational
90 days ago
99.7 % uptime
Today
SketchUp Add Location Address Search ? Operational
90 days ago
99.96 % uptime
Today
SketchUp Add Location v2 Service ? Operational
90 days ago
100.0 % uptime
Today
SketchUp PreDesign ? Operational
90 days ago
99.98 % uptime
Today
Weather ? Operational
90 days ago
100.0 % uptime
Today
Maps ? Operational
90 days ago
99.92 % uptime
Today
Project Store ? Operational
90 days ago
100.0 % uptime
Today
Project Events ? Operational
90 days ago
100.0 % uptime
Today
Platform ? Operational
90 days ago
100.0 % uptime
Today
SketchUp Sefaira Operational
90 days ago
99.99 % uptime
Today
Sefaira Web ? Operational
90 days ago
100.0 % uptime
Today
Sefaira Revit Plugin Operational
90 days ago
100.0 % uptime
Today
Sefaira SketchUp Plugin Operational
90 days ago
100.0 % uptime
Today
Maps ? Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Major geolocation service provider outage
Resolved - Geolocation services are now working
Jul 19, 05:54 MDT
Identified - The geolocation service provider started implementing a fix at 10:20 UTC (40 minutes ago), but we can still see the tile downloads failing at the moment within our services.
Jul 19, 05:00 MDT
Update - The address search service is not affected, so Sefaira is unaffected.
The tile download is not working, so PreDesign thumbnails are not working and Add Location cannot be used to import context geometry.

The geolocation service provider is still working on the issue.
Jul 19, 02:34 MDT
Investigating - Outage caused by our geolocation service provider.
Jul 19, 01:54 MDT
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

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