We are experiencing a disruption to our collaboration services. It appears to be related to an incident with the underlying AWS services. We are monitoring the situation.

Dear Customer,

Service Interruption Affecting Service(s):

Enable Sharing Page, Contacts Service, Share Settings Service, Comments Read/Unread Service, User Colors Service, Standalone Link Sharing Dialog, Join Contacts Page, Request Access Page, Link Sharing Dialog

The incident with AWS services has been addressed and reported to be improving. Our own monitoring confirms that traffic returned to normal around 23:05 UTC.

Thank you for your patience during this incident.

There was an outage of link sharing on Mac and Windows, the request access page, the web-based link sharing dialog accessible by email links, and the enable sharing page for Trimble Connect projects. Users experienced endless spinners or errors when accessing those pages.

Dear Customer,

Service Interruption Affecting Service(s):

Enable Sharing Page, Standalone Link Sharing Dialog, Join Contacts Page, Request Access Page, Link Sharing Dialog

Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.