SketchUp PreDesign

Service Interruption on the Predesign Weather Service

SketchUp PreDesign Weather
 

PreDesign customers are currently unable to use the Satellite weather data source. The 'Weather station' Weather data source can be used as a workaround. The team are currently investigating the underlying cause of this error.

 

Dear Customer,


Service Interruption Affecting Service(s):

PreDesign Weather


Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

Planned maintenance outage on Sat Nov 9th, 3:00–4:00 p.m. UTC on applications and eCommerce carts

SketchUp for Desktop SketchUp XR/VR SketchUp for Schools SketchUp for Mobile SketchUp for Web SketchUp 3D Warehouse SketchUp Extension Warehouse SketchUp Websites SketchUp PreDesign SketchUp Sefaira SketchUp Add Location SketchUp Login SketchUp Login SketchUp Login Extension Warehouse login SketchUp Login 3D Warehouse login SketchUp Login SketchUp Login SketchUp Login Add Location SketchUp 3D Warehouse Add Location 3D Warehouse Add Location SketchUp Store SketchUp 3D Warehouse SketchUp Extension Warehouse Add Location
 

There will be a planned maintenance outage on Sat Nov 9th, 3:00–4:00 p.m. UTC. During this time, eCommerce will be unavailable and login services may be degraded for new logins. Thank you for your patience while we complete this mandatory maintenance effort.

 

The scheduled maintenance has been completed

Service Interruption on SketchUp Login Service(s)

SketchUp for Desktop SketchUp XR/VR SketchUp for Schools SketchUp for Mobile SketchUp for Web SketchUp PreDesign SketchUp Sefaira SketchUp Add Location SketchUp Login SketchUp Login SketchUp Login SketchUp Login SketchUp Login SketchUp Login SketchUp Login Add Location Add Location Add Location Add Location
 

We are experiencing intermittent login issues that may affect users. The team is working on a fix.

 

A fix has been identified and deployed, but investigations remain ongoing as some login issues are still being experienced. We apologize for the inconvenience.

Update: As a workaround, we ask that you re-try logging in, as this issue is now intermittent.
 

After further investigation and fix, service is now restored. Please try to log in again. We apologize for the inconvenience caused by this service interruption.