Sefaira Web

Degraded functionality across multiple services
SketchUp for Desktop SketchUp for Schools SketchUp for Mobile SketchUp for Web SketchUp PreDesign SketchUp Sefaira SketchUp Add Location SketchUp Login SketchUp Login SketchUp Entitlements Maps SketchUp Add Location v2 Service SketchUp Login Add Location Sefaira Web SketchUp Add Location Service Maps SketchUp Add Location Address Search Add Location Platform Sefaira Revit Plugin SketchUp Add Location Tile Download Weather Sefaira SketchUp Plugin Add Location Project Store Project Events Add Location
 

Due to datacenter issues, multiple SketchUp services are currently affected.

This includes:
* Add Location
* PreDesign
* Sefaira

We are monitoring the situation closely and will take any mitigating action possible.

Apologies for the inconvenience.

 

The Map tile service is currently being migrated to an alternative datacenter to resolve this issue, and we expect to see service improvement shortly.

 

The issue is now resolved with PreDesign and Sefaira.
Add Location importing site context is however still affected.

 

Add Location tiles are now working again.

Sefaira web application planned maintenance Tuesday 24th June 2025 04:00 UTC
SketchUp Sefaira Sefaira Web
 

We are going to perform a database upgrade on Sefaira.

This will require some downtime where the web application will be unavailable, although the SketchUp and Revit plugins will still work (without being able to “upload to Sefaira”)

Apologies for the inconvenience caused
 

Planned Maintenance Affecting Service(s): Sefaira Web

Please be advised that the previously notified Planned Maintenance has been completed successfully.

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