We are experiencing issues starting services and are currently investigating the issue.

Users will be seeing "503 Service Temporarily Unavailable" messages.

Investigation is ongoing

The issue is resolved, we will continue to monitor for further issues

All affected systems are working normally

Due to datacenter issues, multiple SketchUp services are currently affected.

This includes:
* Add Location
* PreDesign
* Sefaira

We are monitoring the situation closely and will take any mitigating action possible.

Apologies for the inconvenience.

The Map tile service is currently being migrated to an alternative datacenter to resolve this issue, and we expect to see service improvement shortly.

The issue is now resolved with PreDesign and Sefaira.
Add Location importing site context is however still affected.

Add Location tiles are now working again.

PreDesign customers are currently unable to use the Satellite weather data source. The 'Weather station' Weather data source can be used as a workaround. The team are currently investigating the underlying cause of this error.

Dear Customer,

Service Interruption Affecting Service(s):

PreDesign Weather

Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.