Sefaira SketchUp Plugin

Outage on Add Location, PreDesign and Sefaira
SketchUp for Desktop SketchUp for Schools SketchUp for Mobile SketchUp for Web SketchUp PreDesign SketchUp Sefaira SketchUp Add Location SketchUp Login SketchUp Login SketchUp Entitlements Maps SketchUp Add Location v2 Service SketchUp Login Add Location Sefaira Web SketchUp Add Location Service Maps SketchUp Add Location Address Search Add Location Platform Sefaira Revit Plugin SketchUp Add Location Tile Download Weather Sefaira SketchUp Plugin Add Location Project Store Project Events Add Location
 

We are experiencing issues starting services and are currently investigating the issue.

Users will be seeing "503 Service Temporarily Unavailable" messages.

 

Investigation is ongoing

 

The issue is resolved, we will continue to monitor for further issues

 

All affected systems are working normally

Degraded functionality across multiple services
SketchUp for Desktop SketchUp for Schools SketchUp for Mobile SketchUp for Web SketchUp PreDesign SketchUp Sefaira SketchUp Add Location SketchUp Login SketchUp Login SketchUp Entitlements Maps SketchUp Add Location v2 Service SketchUp Login Add Location Sefaira Web SketchUp Add Location Service Maps SketchUp Add Location Address Search Add Location Platform Sefaira Revit Plugin SketchUp Add Location Tile Download Weather Sefaira SketchUp Plugin Add Location Project Store Project Events Add Location
 

Due to datacenter issues, multiple SketchUp services are currently affected.

This includes:
* Add Location
* PreDesign
* Sefaira

We are monitoring the situation closely and will take any mitigating action possible.

Apologies for the inconvenience.

 

The Map tile service is currently being migrated to an alternative datacenter to resolve this issue, and we expect to see service improvement shortly.

 

The issue is now resolved with PreDesign and Sefaira.
Add Location importing site context is however still affected.

 

Add Location tiles are now working again.

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