We are experiencing issues starting services and are currently investigating the issue.

Users will be seeing "503 Service Temporarily Unavailable" messages.

Investigation is ongoing

The issue is resolved, we will continue to monitor for further issues

All affected systems are working normally

Due to datacenter issues, multiple SketchUp services are currently affected.

This includes:
* Add Location
* PreDesign
* Sefaira

We are monitoring the situation closely and will take any mitigating action possible.

Apologies for the inconvenience.

The Map tile service is currently being migrated to an alternative datacenter to resolve this issue, and we expect to see service improvement shortly.

The issue is now resolved with PreDesign and Sefaira.
Add Location importing site context is however still affected.

Add Location tiles are now working again.

Dear Customer,

Our team is investigating an issue on the following service(s):

SketchUp Add Location

We sincerely apologize for the service interruption and will provide further updates as soon as possible.

Dear Customer,

Service Interruption Affecting Service(s):

SketchUp Add Location

Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.

There will be a planned maintenance outage on Sat Nov 9th, 3:00–4:00 p.m. UTC. During this time, eCommerce will be unavailable and login services may be degraded for new logins. Thank you for your patience while we complete this mandatory maintenance effort.

The scheduled maintenance has been completed

We are experiencing intermittent login issues that may affect users. The team is working on a fix.

A fix has been identified and deployed, but investigations remain ongoing as some login issues are still being experienced. We apologize for the inconvenience.

After further investigation and fix, service is now restored. Please try to log in again. We apologize for the inconvenience caused by this service interruption.