There was an outage of link sharing on Mac and Windows, the request access page, the web-based link sharing dialog accessible by email links, and the enable sharing page for Trimble Connect projects. Users experienced endless spinners or errors when accessing those pages.
Dear Customer,
Service Interruption Affecting Service(s):
Enable Sharing Page, Standalone Link Sharing Dialog, Join Contacts Page, Request Access Page, Link Sharing Dialog
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
We have detected an issue with the SketchUp AI service. We are working on a fix with high priority.
We have resolved the latest detected problem with the SketchUp AI service. We apologize for any inconvenience this may have caused.
We have detected an issue with the SketchUp AI service. We are working on a fix with high priority.
We have resolved the latest detected problem with the SketchUp AI service. We apologize for any inconvenience this may have caused.
We have detected an issue with the www.sketchup.com service. We are working on a fix with high priority.
We have resolved the latest detected problem with the www.sketchup.com service. We apologize for any inconvenience this may have caused.
We have detected an issue with the SketchUp AI service. We are working on a fix with high priority.
We have resolved the latest detected problem with the SketchUp AI service. We apologize for any inconvenience this may have caused.
We have detected an issue with the https://learn.sketchup.com service. We are working on a fix with high priority.
We have resolved the latest detected problem with the https://learn.sketchup.com service. We apologize for any inconvenience this may have caused.
We have detected an issue with the SketchUp AI service. We are working on a fix with high priority.
We have resolved the latest detected problem with the SketchUp AI service. We apologize for any inconvenience this may have caused.
Service Interruption Affecting Service(s):
Share Settings Service
There was an incident which prevented SketchUp models from being shared or accessed.
Service Interruption Affecting Service(s):
Share Settings Service
Our team has determined that the previously reported issue is now resolved. Thank you for your patience during this incident.
We will continue to investigate the root cause to prevent any reoccurrence.
Educational users are currently unable to log in to the Sefaira web application.
We are working on a fix and this should be resolved shortly.
Normal service is now restored
We are experiencing issues starting services and are currently investigating the issue.
Users will be seeing "503 Service Temporarily Unavailable" messages.
Investigation is ongoing
The issue is resolved, we will continue to monitor for further issues
All affected systems are working normally