SketchUp Login

Degraded functionality across multiple services
SketchUp for Desktop SketchUp for Schools SketchUp for Mobile SketchUp for Web SketchUp PreDesign SketchUp Sefaira SketchUp Add Location SketchUp Login SketchUp Login SketchUp Entitlements Maps SketchUp Add Location v2 Service SketchUp Login Add Location Sefaira Web SketchUp Add Location Service Maps SketchUp Add Location Address Search Add Location Platform Sefaira Revit Plugin SketchUp Add Location Tile Download Weather Sefaira SketchUp Plugin Add Location Project Store Project Events Add Location
 

Due to datacenter issues, multiple SketchUp services are currently affected.

This includes:
* Add Location
* PreDesign
* Sefaira

We are monitoring the situation closely and will take any mitigating action possible.

Apologies for the inconvenience.

 

The Map tile service is currently being migrated to an alternative datacenter to resolve this issue, and we expect to see service improvement shortly.

 

The issue is now resolved with PreDesign and Sefaira.
Add Location importing site context is however still affected.

 

Add Location tiles are now working again.

Planned maintenance outage on Sat Nov 9th, 3:00–4:00 p.m. UTC on applications and eCommerce carts
SketchUp for Desktop SketchUp XR/VR SketchUp for Schools SketchUp for Mobile SketchUp for Web SketchUp 3D Warehouse SketchUp Extension Warehouse SketchUp Websites SketchUp PreDesign SketchUp Sefaira SketchUp Add Location SketchUp Login SketchUp Login SketchUp Login Extension Warehouse login SketchUp Login 3D Warehouse login SketchUp Login SketchUp Login SketchUp Login Add Location SketchUp 3D Warehouse Add Location 3D Warehouse Add Location SketchUp Store SketchUp 3D Warehouse SketchUp Extension Warehouse Add Location
 

There will be a planned maintenance outage on Sat Nov 9th, 3:00–4:00 p.m. UTC. During this time, eCommerce will be unavailable and login services may be degraded for new logins. Thank you for your patience while we complete this mandatory maintenance effort.

 

The scheduled maintenance has been completed

Service Interruption on SketchUp Login Service(s)
SketchUp for Desktop SketchUp XR/VR SketchUp for Schools SketchUp for Mobile SketchUp for Web SketchUp PreDesign SketchUp Sefaira SketchUp Add Location SketchUp Login SketchUp Login SketchUp Login SketchUp Login SketchUp Login SketchUp Login SketchUp Login Add Location Add Location Add Location Add Location
 

We are experiencing intermittent login issues that may affect users. The team is working on a fix.

 

A fix has been identified and deployed, but investigations remain ongoing as some login issues are still being experienced. We apologize for the inconvenience.

Update: As a workaround, we ask that you re-try logging in, as this issue is now intermittent.
 

After further investigation and fix, service is now restored. Please try to log in again. We apologize for the inconvenience caused by this service interruption.

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