Service Interruption on SketchUp Login Service(s)
Incident
Service Interruption on SketchUp Login Service(s)
Status: closed
Start:
End:
Duration: 1 hour 52 minutes
Affected Components:
SketchUp for Desktop
SketchUp XR/VR
SketchUp for Schools
SketchUp for Mobile
SketchUp for Web
SketchUp PreDesign
SketchUp Sefaira
SketchUp Add Location
SketchUp Login
SketchUp Login
SketchUp Login
SketchUp Login
SketchUp Login
SketchUp Login
SketchUp Login
Add Location
Add Location
Add Location
Add Location
Update
We are experiencing intermittent login issues that may affect users. The team is working on a fix.
Update
A fix has been identified and deployed, but investigations remain ongoing as some login issues are still being experienced. We apologize for the inconvenience.
Update: As a workaround, we ask that you re-try logging in, as this issue is now intermittent.
Resolved
After further investigation and fix, service is now restored. Please try to log in again. We apologize for the inconvenience caused by this service interruption.