Service Interruption on the Predesign Weather Service
Incident
Service Interruption on the Predesign Weather Service
Status: closed
Start:
End:
Duration: 7 hours 25 minutes
Affected Components:
SketchUp PreDesign
Weather
Update
PreDesign customers are currently unable to use the Satellite weather data source. The 'Weather station' Weather data source can be used as a workaround. The team are currently investigating the underlying cause of this error.
Resolved
Dear Customer,
Service Interruption Affecting Service(s):
PreDesign Weather
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.