Add Location
Dear Customer,
Our team is investigating an issue on the following service(s):
SketchUp Add Location
We sincerely apologize for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Our team believes we have resolved an issue on the following service(s):
SketchUp Add Location
We are monitoring the system to ensure the service is now stable
Dear Customer,
Service Interruption Affecting Service(s):
SketchUp Add Location
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.
There will be a planned maintenance outage on Sat Nov 9th, 3:00–4:00 p.m. UTC. During this time, eCommerce will be unavailable and login services may be degraded for new logins. Thank you for your patience while we complete this mandatory maintenance effort.
The scheduled maintenance has been completed
We are experiencing intermittent login issues that may affect users. The team is working on a fix.
A fix has been identified and deployed, but investigations remain ongoing as some login issues are still being experienced. We apologize for the inconvenience.
After further investigation and fix, service is now restored. Please try to log in again. We apologize for the inconvenience caused by this service interruption.
When attempting to use Add Location with a blank model (no geometry) the search results will show a blank screen. A work around for this is to add some geometry before importing Add Location data. The issue is being investigated. We will update once the issue is resolved.
Dear Customer,
Service Interruption Affecting Service(s):
Add Location
Our team has determined that the previously reported issue is now fully resolved. Thank you for your patience during this incident.