SketchUp 2023 loading 3d Warehouse in product fails to load
Informational
2025-09-18T23:21:00.0000000Z
SketchUp 2023 loading 3d Warehouse in product fails to load
Status: closed
Date:
2025-09-18T22:00:00.0000000Z
End:
2025-09-18T23:21:00.0000000Z
Duration: 1 hour 21 minutes
Affected Components:
SketchUp for Desktop
SketchUp for Schools
SketchUp for Web
SketchUp 3D Warehouse
SketchUp Login
3D Warehouse login
SketchUp Entitlements
3D Warehouse
Trimble Connect
SketchUp 3D Warehouse
3D Warehouse Search
SketchUp Licensing Service
Live Components
3D Warehouse
SketchUp Client Download Service
SketchUp 3D Warehouse
SketchUp Extension Warehouse
Add Location
Update
2025-09-18T22:00:00.0000000Z
2025-09-18T22:00:00.0000000Z
In SketchUp 2023 loading 3D Warehouse from SketchUp fails to load. A fix is being investigated. As a work around please use a web browser to access 3D Warehouse.
Resolved
2025-09-18T23:21:00.0000000Z
2025-09-18T23:21:00.0000000Z
Issue has been addressed